Legal

Partner Agreement

Version 1.0 · Effective 20 October 2026 · اقرأ النص العربي

How this agreement is made and accepted

Version: 1.0 · Effective: 20 October 2026 · luxuryyacht.tours/partner-agreement/

Parties. This Partner Agreement is made between:

1. LuxuryYacht.Tours, a company under incorporation in the Arab Republic of Egypt, South Sinai, Sharm El Sheikh, represented by its founder Muhammad Abu Dawood, email hello@luxuryyacht.tours, WhatsApp +20 106 099 0121 (“LuxuryYacht.Tours“, “we“, “us“). The registered company name and commercial register number will be added to this agreement and to every statement as soon as they are issued; and
2. the hotel, destination management company, travel agency, concierge firm or other business whose details are entered in the partner application and the partner account (“Partner“, “you“).

Electronic acceptance. You accept this agreement by ticking the acceptance box and pressing the submit button in the partner application, or by accepting it in the partner portal. No handwritten signature is needed. By doing so you confirm that:

• you have read this agreement, its annexes and the documents listed in clause 33;
• you are authorised to bind the business named in your application; and
• you agree that this electronic acceptance has the same legal effect as a signed paper contract, as Egyptian law allows for offer and acceptance made by any means and for electronic writing and records.

When it starts. Your acceptance is your offer to join. The agreement starts when we approve your application under clause 4 and send you your partner code. If we decline your application, no agreement is made.

Record of acceptance. We keep a record of each acceptance, as set out in Annex B: the agreement version, the date and time, the account, name and email of the person who accepted, the IP address and browser, and a fingerprint of the accepted text. We email you a copy of the accepted version, and you can see every version you accepted in the partner portal.

Language. This agreement is made in English and Arabic. Both versions are equally valid. If they differ, the Arabic version prevails.

Part 1: Joining and working together

1. Definitions

In this agreement:

• Platform means the website luxuryyacht.tours, its request form, booking pages, operator portal, partner portal, apps, emails and WhatsApp channels run by LuxuryYacht.Tours.
• Operator means a licensed yacht operator that lists its yachts on the Platform under the Operator Agreement at luxuryyacht.tours/operator-agreement/. The Operator is the seller and provider of the Trip.
• Guest means a person who sends a Request or makes a Booking through the Platform, including the people travelling with them.
• Referred Guest means a Guest whose Request carries your Partner Code under clause 7.
• Trip means the service an Operator provides to a Guest on a yacht: a day trip, half day, sunset trip, celebration, multi-day (overnight) charter or any other service shown on a Quote.
• Request means a Guest’s enquiry with date, group size and wishes, sent through the request form, the partner portal, email or WhatsApp.
• Quote means the written offer we send a Guest, naming the Operator, the yacht, its licensed capacity, what is included and not included, the price, the payment terms and the cancellation terms.
• Booking means a Quote the Guest has accepted by paying the Deposit.
• Deposit means 25% of the price on the Quote, paid by the Guest to LuxuryYacht.Tours to accept a Quote. The remaining 75% (the Balance) is paid by the Guest directly to the Operator before boarding.
• Booking Total means the total price the Guest pays for the Trip as shown on the Quote, plus any extras the Guest books through us, after any change agreed in writing. It does not include items the Quote lists as not included (such as national park fees), items the Guest buys directly on board that we did not arrange, tips, or amounts refunded to the Guest.
• Partner Code means the unique code we give you, made of a prefix for your type of business and a number, for example HTL-001 for a hotel, DMC-001 for a destination management company, AGT-001 for a travel agency, CON-001 for a concierge firm and PTN-001 for any other partner.
• Guest Link means the address of our request form with your Partner Code added, in the form luxuryyacht.tours/request/?partner=YOUR-CODE.
• QR Card means the printable card with a QR code that opens the request form with your Partner Code already filled in.
• Partner Portal means the private area at luxuryyacht.tours/partner/ where you sign in to your partner account.
• Qualifying Booking means a Booking that meets clause 9.
• Partner Commission means the amount we pay you for each Qualifying Booking under clause 10.
• Partner Price means the figure shown in the Partner Portal equal to 90% of the Booking Total. The difference between the Booking Total and the Partner Price is your Partner Commission.
• Statement means the monthly statement of Partner Commission described in clause 12.
• Free Cancellation Window means the period in which a Guest can cancel without charge under our booking terms: until 72 hours before departure for day trips, and until 30 days before departure for multi-day charters.
• Business Day means Sunday to Thursday, excluding official public holidays in Egypt.

Headings are for convenience only. “Including” means “including without limitation”. “Writing” includes email, the Partner Portal and WhatsApp messages.

2. Purpose and our role

2.1 What this agreement covers. This agreement sets out how you introduce Guests to LuxuryYacht.Tours, how we look after them, how we track your introductions and how we pay you for them.

2.2 Our role. LuxuryYacht.Tours is a yacht charter marketplace and personal concierge. We act as booking agent for licensed Operators. We do not own, charter, crew or operate any yacht. The contract for each Trip is between the Guest and the Operator. Our own service to the Guest is the booking service: finding a suitable yacht, sending the Quote, taking the Deposit and looking after the Booking.

2.3 Your role. You introduce Guests and, if you wish, help them with their Request. You are not our agent, employee or representative, and you are not the Operator’s agent. You cannot accept a Booking, make a promise or take a payment on our behalf or on an Operator’s behalf.

2.4 No fee to join. Joining the partner programme is free. We never charge you for the Partner Portal, your Partner Code or the QR Card.

3. Who can apply

3.1 Businesses. The programme is open to hotels, resorts, destination management companies, travel agencies, tour operators, concierge firms and other businesses that serve travellers. We may also accept other businesses at our discretion. Individuals who do not act through a business may join only if we agree in writing.

3.2 Licences. You hold and keep valid every licence and registration the law requires for your own business, including, where it applies to you, a tourism company licence under Law No. 38 of 1977. You tell us at once if any of them is suspended or withdrawn.

3.3 Truthful information. Everything you tell us in your application and later must be true, complete and current. You keep your details in the Partner Portal up to date.

3.4 Authorised person. The person who applies and accepts this agreement must be authorised to bind your business. We may ask for proof.

4. Application and approval

4.1 How to apply. You apply with the partner form on luxuryyacht.tours/hotels-and-agencies/. The form asks for your business name and type, a contact name and role, email, WhatsApp number and the number of requests you expect each month. We may ask for more information or documents before we decide.

4.2 Our decision. We reply to each application within 2 Business Days. We decide whether to approve or decline an application at our discretion, and we may decline without giving reasons. If we decline, we tell you by email.

4.3 On approval. When we approve your application we:

• create your partner account and email you a link to set your password;
• give you your Partner Code;
• give you your Guest Link and your QR Card, ready to print; and
• give you access to the Partner Portal.

4.4 Your Partner Code. We choose your Partner Code. It belongs to your business and may not be transferred. If you have more than one outlet, such as several hotels or desks, you may ask us for a separate Partner Code for each outlet. We may change a Partner Code for security or other good reason, and tell you in writing first.

4.5 Existing partners. If you became a partner before this agreement was published, you are asked to accept it in the Partner Portal. Until you do, commission on your Qualifying Bookings is still calculated at 10% as described here.

5. Non-exclusive relationship

5.1 This agreement is not exclusive. You are free to work with other yacht companies, booking platforms and suppliers, and we are free to work with other partners, including partners in the same city or building as you.

5.2 Nothing in this agreement promises you any number of Requests, Bookings or any level of commission.

6. Your partner account and the Partner Portal

6.1 What the portal shows. In the Partner Portal you can:

• request a yacht for a Guest, with your Partner Code already filled in;
• follow every Request and Booking that carries your Partner Code, with its reference, Guest name, date, yacht and status;
• see for each Booking the guest price, the Partner Price and your Partner Commission with its status;
• see a monthly summary of your Bookings and Partner Commission;
• download your statement data as a CSV file;
• see and print your QR Card and copy your Guest Link; and
• turn on notifications on your phone when the portal is added to your home screen.

6.2 Figures are for information. The figures in the Partner Portal are updated as Bookings move forward. They are for your information. The amounts we owe you are those on your Statement under clause 12.

6.3 Keeping access safe. You keep your sign-in details secret and do not share one login between people who do not need it. You give portal access only to staff who need it to help Guests. You tell us at once if you think someone has used your account or your Partner Code without permission. You are responsible for what is done with your account, unless it is caused by our own failure.

6.4 Our right to restrict access. We may restrict or suspend access to the Partner Portal for security, maintenance or a reason under clause 26. We tell you why, unless the law or an investigation does not allow it.

Part 2: Referrals, bookings and commission

7. How referrals are tracked

7.1 The Partner Code must be on the Request. A Guest is your Referred Guest when your Partner Code is on the Request that leads to the Booking. Your Partner Code reaches the Request in one of these ways:

• the Guest types your Partner Code in the partner code field of our request form;
• the Guest opens your Guest Link, and the request form opens with your Partner Code already filled in;
• the Guest scans your QR Card, and the request form opens with your Partner Code already filled in;
• you send the Request for the Guest from the Partner Portal; or
• you or the Guest send us the Request by email or WhatsApp and name your Partner Code in that message, and we enter it.

7.2 Checking the code. Our request form accepts only valid Partner Codes. We record the Partner Code with the Booking when the Request is received.

7.3 A forgotten code. If a Guest you introduced forgot to add your Partner Code, you or the Guest may ask us to add it, in writing, before the Guest pays the Deposit. We add it if the Guest confirms to us that you introduced them. After the Deposit is paid we do not add a Partner Code to a Booking.

7.4 One partner per Booking. Only one Partner Code can apply to a Booking. If two codes are given, the first valid Partner Code on the Request applies. If a Guest already sent us a Request for the same Trip without a Partner Code, or with another partner’s code, the earlier Request decides.

7.5 No browser tracking. We do not use cookies or a time window to track your introductions. Each Request needs your Partner Code in one of the ways in clause 7.1. When the same Guest sends a new Request later, it counts for you when it carries your Partner Code.

7.6 The Guest’s choice. A Guest may ask us at any time to stop sending copies of their booking messages to you. We then stop. This does not by itself affect your Partner Commission on a Booking that carried your Partner Code.

7.7 Our records decide. Our booking records decide whether a Booking carries your Partner Code, unless you show they are wrong.

8. Copies of booking messages

8.1 Copies by email. For each Booking that carries your Partner Code, you receive a blind copy (Bcc) of every email we send the Guest about that Booking, including the Quote, the booking page link, the confirmation and the day-of details. The Guest does not see your email address on these messages.

8.2 Notifications. The Partner Portal also shows when a Booking moves forward, for example when the Quote is sent, when the Booking is confirmed, when the trip details are sent, when the Trip is completed and when a Booking is cancelled or refunded.

8.3 Use of copies. You use these copies only to help the Guest with the Booking. You do not forward them to anyone other than the Guest, and you never change a Quote or send it to a Guest as your own offer with different figures.

8.4 Your name on the Quote. The Quote and booking page the Guest sees may show your business name as the partner who introduced them. Your Partner Price and your Partner Commission are never shown to the Guest by us.

9. Qualifying Bookings

9.1 What qualifies. A Booking is a Qualifying Booking when:

• it carries your Partner Code under clause 7;
• the Guest has paid the Deposit; and
• the Trip has taken place (for a multi-day charter, the last day of the charter has passed).

9.2 What does not qualify. These do not qualify, and no Partner Commission is due on them:

• a Request or Quote that the Guest did not accept by paying the Deposit;
• a Booking the Guest cancels at any time, including after the Free Cancellation Window, even if the Deposit is kept;
• a Booking where the Guest does not show up, even if the Deposit is kept;
• a Booking that does not go ahead because of weather, an official sailing ban, a captain’s safety decision or force majeure, when the Guest takes a refund;
• a Booking the Operator cancels or cannot confirm, when the Guest takes a refund;
• a Booking refunded in full for any other reason, or lost in a chargeback;
• a Booking made by you, your owners or staff for their own personal use, unless we agreed it in writing first; and
• a Booking made with a Partner Code used in breach of this agreement, or obtained by fraud or misleading claims.

9.3 New dates and replacement yachts. When a Booking moves to a new date, or the Guest accepts an equivalent yacht, the Booking keeps your Partner Code. It qualifies when the Trip on the new date or on the replacement yacht takes place.

10. Partner Commission

10.1 Rate. For each Qualifying Booking where the Trip took place, your Partner Commission is 10% of the Booking Total.

10.2 Completed Trips only. Partner Commission is earned only when the Trip takes place. No Partner Commission is due on a Booking that is cancelled, refunded or ends in a no-show, even if the Deposit is kept under our booking terms. Annex A shows examples.

10.3 Paid from our commission. We pay your Partner Commission out of our own commission from the Operator. It is never added to the Guest’s price, and the Guest pays the same price with or without your Partner Code. It is never taken from the Operator’s share.

10.4 Partner Price. In the Partner Portal each Booking shows the guest price and the Partner Price, which is 90% of the Booking Total. The Partner Price shows your commission. It is not a price you pay and not a net rate for resale. The Guest always pays the guest price on the Quote, in the way the Quote states.

10.5 Changes to the price. If the Booking Total changes after the Booking, for example because the Guest adds extras through us, adds Guests within the licensed capacity or receives a refund, your Partner Commission follows the final Booking Total.

10.6 Currency. Partner Commission is calculated in the currency of the Quote.

10.7 Nothing else is owed. The Partner Commission is the only payment we owe you for an introduction. You do not ask or accept any commission, fee or gift from an Operator for a Booking made through the Platform.

10.8 The rate is fixed. We never lower the 10% rate without your express electronic acceptance under clause 29.

11. How commission is shown in the Partner Portal

11.1 For each Booking, the Partner Portal shows your Partner Commission with one of these statuses:

11.2 The monthly summary in the portal groups your Bookings by Trip month and shows the guest value and 10% of it. It includes Bookings that have not qualified yet, so it is an estimate until the Statement.

11.3 The CSV download lists, for each Booking, the reference, Partner Code, Guest name, Trip date, yacht, status, guest price, Partner Price and booking page link.

12. Statements and payment

12.1 Monthly Statement. Within the first 5 Business Days of each month we issue you a Statement in the Partner Portal or by email. It covers every Booking that became a Qualifying Booking in the previous calendar month and has not been paid yet.

12.2 What it shows. For each Qualifying Booking: the reference, the Trip date, the Booking Total, the Partner Commission, and any reversal or adjustment under clause 13. It also shows the total due to you.

12.3 Payment. We pay the total on the Statement within 10 Business Days of the Statement, by bank transfer or InstaPay, to an account in your business’s name. We never pay to a personal account of a staff member.

12.4 Before your first payment. Before your first payment you give us, through the Partner Portal or by email, your commercial register (or equivalent business registration), your tax card where you have one, and the bank or InstaPay details of your business. We may hold payments until we receive them.

12.5 Minimum payment. If the total due is less than EUR 50 (or the same value in another currency), we carry it forward to the next Statement. When the agreement ends we pay any amount due, whatever its size.

12.6 Currency and charges. We pay in the currency of the Quote where we can. Otherwise, and always for InstaPay, we pay in Egyptian pounds at the Central Bank of Egypt rate on the day of payment. Each party pays its own bank charges.

12.7 Questions about a Statement. You raise any question about a Statement within 30 days. After that the Statement is final, except for clear errors, which either party may correct within 6 months.

12.8 Holding a payment. We may hold the Partner Commission on a Booking while a complaint, refund request or payment dispute on it is open, or while we check a possible breach under clause 26. We pay it on the next Statement after the matter is closed, if it is still due. No interest is due on amounts held under this clause.

13. Reversals and adjustments

13.1 Refunds. If a Qualifying Booking is later refunded in full, no Partner Commission is due. If it is refunded in part, your Partner Commission is recalculated on the Booking Total after the refund.

13.2 Chargebacks. If a Guest disputes a payment with their bank or card issuer and we lose the dispute, no Partner Commission is due on that Booking.

13.3 Fraud and breach. No Partner Commission is due on a Booking obtained by fraud, by misleading claims or in breach of clause 15 or 16.

13.4 How we recover it. If we already paid a Partner Commission that is no longer due, we deduct it from your next Statements. If no further Statement is due, you repay it within 30 days of our written request.

13.5 Time limit. We do not reverse a Partner Commission more than 6 months after the Trip date, except in case of fraud.

14. Taxes and invoices

14.1 Own taxes. Each party is responsible for its own taxes. You declare and pay any tax due on the Partner Commission you receive.

14.2 VAT. Partner Commission amounts exclude VAT. If you are registered for VAT in Egypt, you issue us a valid electronic tax invoice for each Statement and we pay VAT at the legal rate on top, against that invoice.

14.3 Withholding. If the law requires us to withhold tax from a payment to you, we withhold it and give you the certificate.

14.4 Our details. Once LuxuryYacht.Tours is registered, we give you the registered company name, commercial register number and tax number for your invoices and records.

Part 3: Conduct, guest data and brand

15. Your obligations

15.1 Accurate information. When you talk to Guests about us, you describe us accurately: a booking agent and concierge for licensed yacht operators, not the operator of the yachts. You use the descriptions, yacht details and prices we publish or quote, without adding to them.

15.2 No misleading claims. You do not make any claim about a yacht, an Operator, a Trip, safety, prices, refunds or our service that we have not made in writing. You do not describe a yacht as “luxury” unless we do.

15.3 No promises we have not made. You never promise a Guest a price, a yacht, a date, a time, a route or availability that we have not quoted in writing. Only a Quote from us is an offer, and only the Operator’s written confirmation confirms a Booking.

15.4 Guest consent. Before you send us a Guest’s name, contact details or other personal data, you tell the Guest that you are passing their details to LuxuryYacht.Tours to arrange a yacht, and you obtain their consent. You send us only the data needed for the Request.

15.5 No spam. You do not promote the Platform by unsolicited bulk email, SMS or WhatsApp messages, by messages to people who have not agreed to receive them, or by any method that breaks the law or the rules of the channel you use.

15.6 Paid search and domains. You do not bid on “LuxuryYacht.Tours” or similar terms, or misspellings of them, in paid search or social advertising, and you do not register domain names, usernames or pages that contain our name, without our written consent.

15.7 No collecting money. You follow clause 16.

15.8 Reviews. You do not write, buy or ask for reviews of yachts or Trips, and you do not pressure Guests about their reviews.

15.9 Your staff. You make sure your staff who deal with Guests follow this agreement, and you are responsible for what they do.

15.10 Law. You follow the laws that apply to your business, including tourism, consumer protection, advertising, tax and data protection laws.

16. Payments from Guests

16.1 Guests pay us and the Operator. The Guest pays the Deposit to LuxuryYacht.Tours through a secure payment link or the Platform’s checkout, and the Balance directly to the Operator before boarding, as stated on the Quote.

16.2 You do not collect money. You do not take, hold or pass on any payment from a Guest for a Booking made through the Platform, and you do not ask a Guest to pay you, an Operator or anyone else for it, unless we have agreed it in a separate written agreement signed or accepted electronically by both parties.

16.3 No surcharge. You do not add any fee or mark-up to our price for a Trip booked through the Platform. If you want to sell a yacht trip as part of your own package at your own price, you need a separate written agreement with us first.

16.4 Payment safety. We never ask a Guest to pay into a personal bank account or wallet. If you hear of anyone asking a Guest to do so in our name, you tell us at once.

17. Our obligations

17.1 Concierge service. We answer Referred Guests and you within 2 hours, from 9:00 to 22:00 Cairo time, every day. On Trip days we answer from 7:00 Cairo time until the Guests are back ashore.

17.2 Quotes. We send each Referred Guest a written Quote based only on what the Operator has confirmed to us in writing, with a private booking page.

17.3 Looking after the Booking. We look after each Booking as described in our booking terms: we take the Deposit, pass the Booking to the Operator for confirmation, send the day-of details by 18:00 Cairo time on the day before the Trip, and help the Guest with any problem before, during and after the Trip.

17.4 Reporting. We keep the Partner Portal up to date with your Bookings, their statuses and your Partner Commission, and we provide the CSV download.

17.5 Statements and payment. We issue your Statements and pay your Partner Commission under clause 12.

17.6 Partner contact. You can reach your partner manager on WhatsApp +20 106 099 0121 or at hello@luxuryyacht.tours, 9:00 to 22:00 Cairo time.

17.7 Changes to the programme. We tell you in writing of any change to how Partner Codes, the Partner Portal or Statements work that affects you.

18. The Guest’s Booking

18.1 Booking terms apply. Each Booking is governed by our booking terms and our Safety on board page. The Trip itself is provided by the Operator named on the Quote, who is responsible for the yacht, the crew and safety.

18.2 Complaints. If a Referred Guest has a problem, you encourage them to tell the crew and to contact us at once, so we can help while they are still on board. We handle complaints under our booking terms and keep you informed where the Guest agrees.

18.3 Your own services. We are not responsible for services you provide to the Guest yourself, such as hotel transfers. You are not responsible for the Trip or for our booking service.

18.4 Sharing the rules. Where you help a Guest with a Booking, you point them to our booking terms and our Safety on board page.

19. Guest data and privacy

19.1 Law. Each party processes personal data in line with the Egyptian Personal Data Protection Law No. 151 of 2020 and its Executive Regulations, and any other data protection law that applies to it.

19.2 Independent controllers. Each party is an independent controller of the Guest data it holds. Neither party processes Guest data on the other’s behalf.

19.3 Data you send us. You send us Guest data only with the Guest’s consent under clause 15.4. We use it to handle the Request and the Booking, as our privacy notice at luxuryyacht.tours/privacy/ explains.

19.4 Data we share with you. Through the Partner Portal, the copies in clause 8 and the CSV download, we share with you the data you need to help the Guest, such as the Guest’s name, the Trip date, the yacht and the status of the Booking. The Guest is told of this in our booking terms when they use your Partner Code. You use this data only to help the Guest with the Booking and to check your Partner Commission.

19.5 No marketing without consent. You do not use Guest data you receive from us for marketing without the Guest’s own prior consent.

19.6 Security. You keep Guest data secure, share it only with staff who need it, and protect your Partner Portal access under clause 6.3.

19.7 Deletion. You delete Guest data you received from us when you no longer need it for the Booking, for your Partner Commission or for the law, and in any case within 12 months after the Trip, unless the law requires you to keep it longer.

19.8 Breaches. You tell us within 24 hours if Guest data you hold is lost, stolen or exposed, or if your Partner Portal account is used without permission.

19.9 Guests’ rights. Each party answers requests from Guests about their own data. If a request concerns data the other party holds, you or we pass it on promptly and help each other answer it.

19.10 Your data. We process your business and contact data to run this agreement, as our privacy notice explains.

20. Confidentiality

Each party keeps confidential the other’s non-public business information, including Quotes, Operator prices and terms, commission rates, Statements, Guest data and the content of the Partner Portal, and uses it only for this agreement. This does not cover information that is public, already known, or that the law or an authority requires a party to disclose. This duty lasts for 2 years after the agreement ends, and for Guest data without time limit.

21. Our brand, the QR Card and intellectual property

21.1 Licence. While this agreement lasts, we give you a free, non-exclusive, non-transferable licence to use the LuxuryYacht.Tours name and logo, your QR Card, your Guest Link and the marketing materials we provide, only to introduce Guests to the Platform under this agreement.

21.2 How to use it. You use our name, logo and QR Card only in the form we provide. You do not change, crop, recolour or combine them with other marks, and you do not use them in a way that suggests you are LuxuryYacht.Tours, an Operator, or that we endorse your own services.

21.3 The QR Card. You may print the QR Card and place it at your desk, in rooms, in guest information and in your own materials. You do not change the QR code or replace it with your own code.

21.4 Your brand. You keep ownership of your own name and logo. You give us a free, non-exclusive licence to show your business name to Referred Guests, on Quotes and booking pages, and in the Partner Portal. We do not list you publicly as a partner without your consent.

21.5 Ownership. The Platform, its content, our name and logo, and the QR Card design belong to us or our licensors. Photos and descriptions of yachts may belong to Operators, who allow us to share them with partners to promote the Platform. Nothing in this agreement transfers ownership of any intellectual property.

22. Marketing materials

22.1 What we provide. We may provide you with the QR Card, short descriptions of our service, and photos and descriptions of yachts and Trips. You may use them only to introduce Guests to the Platform.

22.2 Keep them current. You use the latest version we provide, and you stop using any material we ask you to remove within 7 days of our request, for example when a yacht is no longer listed.

22.3 Your own materials. If you want to create your own material that mentions LuxuryYacht.Tours, such as a post, a brochure or a web page, you keep to clauses 15 and 21. Press releases and public statements about our relationship need our written consent.

23. Non-circumvention

23.1 No going around us. For 12 months after we send a Quote to a Referred Guest, you do not book, or help the Guest book, the same Trip directly with the Operator named on that Quote in order to avoid the Platform.

23.2 Existing relationships. This clause does not stop you from working with an Operator you already worked with before our Quote, for your own customers, if you can show it.

Part 4: Responsibility, term and general terms

24. Liability and indemnity

24.1 Our responsibility. We are responsible for handling Requests, Quotes, Deposits, Bookings, Statements and payments to you with reasonable care. We are not responsible for the Trip itself, which the Operator provides, or for events outside our reasonable control.

24.2 Your responsibility. You are responsible for what you and your staff tell Guests, for the Guest data you collect and share, for your use of our brand and materials, and for any breach of this agreement or of the law by you or your staff.

24.3 Limit. Each party’s total liability to the other under this agreement in any 12 months is limited to the Partner Commission paid or payable to you in the 12 months before the claim. Neither party is liable for loss of profit, loss of business or indirect loss.

24.4 Your indemnity. You will compensate us for any claim, fine, loss or cost, including reasonable legal fees, that we suffer because of misleading claims, unsolicited messages, money collected from Guests, misuse of Guest data or of our brand, or any other breach of this agreement or of the law by you or your staff.

24.5 What is never limited. The limit in clause 24.3 does not apply to your indemnity under clause 24.4, to a breach of clause 19 or 20, or to amounts due under clauses 12 and 13. Nothing in this agreement limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow to be limited.

25. Anti-bribery

Neither party offers, gives or accepts any bribe or improper payment in connection with this agreement. You do not give our staff or an Operator’s staff any gift, payment or benefit to obtain Bookings, priority or commission.

26. Suspension

26.1 We may suspend your Partner Code and your Partner Portal access at once, and tell you why, if we have reasonable grounds to believe that:

• you or your staff collected money from a Guest in breach of clause 16;
• you made misleading claims, in particular about safety, prices or refunds;
• you sent unsolicited messages in breach of clause 15.5;
• Guest data was misused, lost or exposed;
• a Partner Code was used for fraud; or
• an authority orders us to.

26.2 During a suspension, Requests that carry your Partner Code are still handled for the Guests, and we hold your Partner Commission under clause 12.8 until the matter is closed. We tell you what you need to do to lift the suspension.

26.3 We lift the suspension when the cause is fixed, or end the agreement under clause 27.3 if it cannot be fixed.

27. Term and termination

27.1 Term. This agreement starts when we approve your application and lasts until either party ends it.

27.2 Ending with notice. Either party may end this agreement for any reason with 30 days’ notice in writing.

27.3 Ending at once. Either party may end this agreement at once by notice in writing if the other seriously breaches it and does not fix the breach within 7 days of being asked. We may end it at once, without a chance to fix it, for fraud, for a breach of clause 15.4, 15.5, 16 or 19, or for misleading safety claims, or if you stop trading or lose a licence you need under clause 3.2.

27.4 Inactive accounts. If no Request carries your Partner Code for 12 months, we may end this agreement with 30 days’ notice in writing.

28. Effect of termination

28.1 Commission on earlier Bookings. You keep your right to Partner Commission on every Booking whose Deposit was paid before the end date, when it becomes a Qualifying Booking, unless the agreement ended for your fraud.

28.2 Your Partner Code. On the end date we deactivate your Partner Code, your Guest Link and your QR Card. Requests sent after the end date earn no Partner Commission.

28.3 Materials. Within 14 days after the end date you stop using our name, logo, QR Card and marketing materials, and remove them from your desks, rooms, websites and channels.

28.4 Data. You delete Guest data under clause 19.7. Your Partner Portal access ends on the end date, but you may ask us for your statement data for 30 days after it.

28.5 Final Statement. We send a final Statement within 30 days after the last of your Bookings qualifies or is cancelled, and pay any amount due within 10 Business Days of it.

28.6 What survives. Clauses 12, 13, 14, 19, 20, 23, 24, 28, 35 and 36, and any other clause meant to last, survive the end of this agreement.

29. Changes to this agreement

29.1 Notice. We may change this agreement by giving you at least 30 days’ notice by email and in the Partner Portal, with the changes marked. A change required by law may take effect sooner.

29.2 Material changes need your acceptance. A material change, such as a change to the commission rate, how Qualifying Bookings are defined, payment terms or liability, applies to you only after you accept it electronically in the Partner Portal. Until then the previous version keeps applying to you, and either party may end this agreement under clause 27.2.

29.3 Minor changes. Minor changes, such as clearer wording or new contact details, apply after the notice period if you keep using your Partner Code.

29.4 Your choice. If you do not agree to a change, you may end this agreement without any cost.

29.5 Bookings already made. Partner Commission on a Booking follows the version of this agreement in force when the Guest paid the Deposit.

30. Electronic acceptance and records

30.1 Electronic form. This agreement is made, accepted and kept in electronic form. Each party agrees that electronic writing, electronic records and its electronic acceptance are valid and may be used as evidence, as Egyptian law, including Law No. 15 of 2004 on electronic signature, recognises electronic writing and records.

30.2 No challenge on form alone. Neither party will dispute the validity or enforceability of this agreement only because it was made or accepted electronically.

30.3 Records. We keep the records listed in Annex B for as long as this agreement lasts and for at least 5 years after it ends. You can ask us for a copy of the records about your acceptance at any time.

30.4 Statements and messages. Statements, notices and messages sent through the Partner Portal or by email are electronic writing for the purposes of this agreement.

31. Notices and communications

31.1 How we write to you. We send notices to the email address in your partner account and show them in the Partner Portal. Day-to-day messages about Requests and Bookings may also go by WhatsApp.

31.2 How you write to us. You send notices to hello@luxuryyacht.tours. Urgent matters about a Guest on a Trip day also go by WhatsApp to +20 106 099 0121.

31.3 When received. An email is received when sent, unless the sender gets a delivery failure. A portal notice is received when posted.

31.4 Keep details current. You keep your contact and payment details in the Partner Portal up to date.

32. Force majeure

Neither party is liable for a delay or failure caused by events outside its reasonable control, such as war, terrorism, epidemic, natural disaster, a government order, a port or airport closure or a general failure of public networks, provided it tells the other party promptly and does what it reasonably can to limit the effect. If the event lasts more than 60 days, either party may end this agreement by notice.

33. Entire agreement and order of documents

33.1 The agreement. This agreement consists of this document, its Annexes A and B, your Partner Code and payment details in the Partner Portal, and the documents it refers to: the booking terms, the Safety on board page and the privacy notice.

33.2 Order. If they conflict, this order applies: (1) a separate written agreement signed or accepted electronically by both parties under clause 16; (2) this agreement; (3) its Annexes; (4) the booking terms; (5) the descriptions of the partner programme on the website.

33.3 Nothing else. This agreement replaces any earlier understanding about the same subject, including the description of the programme in our welcome email.

34. Transfer to the registered company and assignment

34.1 To our company. You agree that, once LuxuryYacht.Tours is registered as a company, this agreement and all rights and obligations under it pass automatically to that company. We tell you its registered name and number in writing.

34.2 Other transfers. We may transfer this agreement to a buyer of our business or to a group company by notice. You may not transfer it, or your Partner Code, without our written consent.

35. General

35.1 Independent parties. Each party acts as an independent business. This agreement does not create a partnership, joint venture, agency, franchise or employment relationship, despite the word “partner”.

35.2 Compliance. Each party follows the laws that apply to it.

35.3 Severability. If any part of this agreement is invalid, the rest stays in force, and the invalid part is replaced by a valid one as close as possible to its purpose.

35.4 No waiver. A delay in using a right is not a waiver of it.

35.5 Costs. Each party pays its own costs of entering into this agreement.

35.6 Third parties. This agreement does not give rights to anyone other than the parties.

36. Law, disputes and language

36.1 Law. This agreement is governed by the laws of the Arab Republic of Egypt.

36.2 Talking first. The parties try in good faith to settle any dispute by talking for 30 days after one party describes it in writing.

36.3 Courts. If the dispute is not settled, it goes to the competent courts of South Sinai, in Sharm El Sheikh.

36.4 Language. This agreement is made in English and Arabic. Both versions are equally valid. If they differ, the Arabic version prevails.

Annexes

Annex A: Partner Commission, worked examples

All amounts are in euros (EUR). The Guest always pays the same price, with or without your Partner Code. The Deposit is 25% of the price, paid to us, and the Balance is 75%, paid to the Operator before boarding.

Where your Partner Commission comes from, for a EUR 1,800 Trip at 20% commission:

Monthly payment example: in March three of your Bookings qualify, with Partner Commission of EUR 160, EUR 180 and EUR 200. Your Statement in the first 5 Business Days of April shows EUR 540, and we pay it within 10 Business Days of the Statement. If your total for a month is below EUR 50, it is carried forward to the next month.

Annex B: Electronic acceptance records

Acceptance box in the partner application (English): “I have read and accept the LuxuryYacht.Tours Partner Agreement, version 1.0, and its Annexes, and I am authorised to accept it for the business named above.”

Acceptance box in the partner application (Arabic): “قرأت اتفاقية الشركاء الخاصة بـ LuxuryYacht.Tours، الإصدار 1.0، وملحقيها، وأوافق عليها، وأنا مفوّض بالموافقة عليها نيابةً عن النشاط المذكور أعلاه.”

Acceptance in the Partner Portal (for existing partners and for new versions): “I have read and accept the LuxuryYacht.Tours Partner Agreement, version [number], including the marked changes, for [business name].”

The box is not ticked in advance. The application or the acceptance cannot be sent without it. Where available, we confirm the acceptance with a one-time code sent to your email or WhatsApp.

What we record for each acceptance:

• the agreement version, and the date and time (Cairo time and UTC);
• the partner account number and Partner Code (once issued), the business name, and the name, role, email and WhatsApp number of the person who accepted;
• the IP address and browser of the device used;
• a fingerprint (SHA-256 hash) of the exact text accepted;
• the page or form where it was accepted (partner application or Partner Portal); and
• the date of our approval and the Partner Code issued.

After acceptance: we email the accepted version, with the record above, to the email address in your application. The Partner Portal keeps every version you accepted, with its date.

New versions: when this agreement changes under clause 29, the Partner Portal shows the new version with the changes marked and asks for your acceptance. The record above is kept for each version.